CONTACT US

Sonya 021 160 3087  Reservations

or

Sandy  027 410 0011

Your Host

910 Thornton Rd, R.D4,

Whakatane 3120

Bay of Plenty

New Zealand

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How far is the beach from the Yurts?

  • The beach is approx 600m from Still Waters and 700m from The Grove.  Depending on your pace this is between a 5 to 10 minute walk.  The beach access is on the left hand side of the property and is signposted. Please feel free to ask if you need further directions.

What is the check in and check out times?

  • Check in is 2.00pm and check out is 11.00am.

  • We endeavour to be there to meet and greet you but if we are unable, please make yourself at home and we will catch up when we can.  If you have any queries you can contact Sandy on 027  410 0011 or Sonya on 021 160 3087

What is your cancellation policy?

  • We will give you a full refund as long as we have at least seven days notice of your cancellation. 

How many people can stay in the Yurts?

  • Still Waters can sleep up to three people and comprises of 1 x king bed and 1 x single bed.

  • The Grove can sleep up to four people and comprises of 1 x king bed and a set of bunks.

Can we cook our own meals in the Yurts?

  • Yes both Yurts have a fully equipped kitchen that come with a conventional oven, 2 hot plates, fridge and freezer.  Still Waters has a standard sized fridge/freezer and The Grove has a half fridge and freezer box.

  • They both also have a gas BBQ and a wood fired pizza oven.  The pizza ovens take approx one and a half hours to maximize the embers for cooking.

If we book a massage - do they come to the Yurt or do we have to travel to them?

  • We have a professional couple that comes to you at the Yurt.  They bring their own equipment which they set up at a time convenient to you.  Bookings must be made at time of reservation for this service and cost $180 per couple.

 

Is shampoo and conditioner included in our Yurt stay?

  • Yes - we supply a natural  lemongrass & oatmeal soap, peppermint shampoo bars and  a sweet almond oil spray conditioner, which are sourced locally and are complimentary to your stay.

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